Butternut Box x Snoots – Promotional Terms & Conditions

1. Golden Ticket – Free Veterinary Consultation (No Obligation)

1.1 Eligibility

This offer is available exclusively to individuals who have received a physical Golden Ticket from Snoots within their Butternut Box delivery and are verified Butternut Box customers.

To qualify as a verified Butternut Box customer, individuals must sign up to Snoots using the same email address registered to their Butternut Box account.

This promotion is part of a limited release and is being communicated to a select number of Butternut Box customers as part of a small-scale test. Eligibility to redeem the offer is based on meeting the stated criteria (e.g. active Butternut Box subscription and matching email address), however, not all eligible customers will be contacted directly during this phase.

Butternut Box reserves the right to determine how and to whom the promotion is communicated during this rollout.

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1.2 Offer Details

• The Golden Ticket entitles the holder to one complimentary, 20-minute consultation with a qualified veterinarian at a participating Snoots clinic.
  
• The consultation must be booked and attended on or before 30 September 2025.
  
• Appointments can be scheduled at: www.snootsvet.com/butternutfreevisit.
  
• No payment is required, and there is no obligation to purchase a Snoots membership following the visit.
  

1.3 Inclusions

• A general health consultation with a qualified Snoots veterinarian
  
• Time to discuss your pet’s wellbeing and receive clinical advice
  

1.4 Exclusions

The free consultation does not include:

• Diagnostic testing (e.g. bloodwork, urine analysis)
  
• Imaging services (e.g. x-rays, ultrasound)
  
• Vaccinations or treatments
  
• Travel or export health certificates
  
• Any other clinical procedure or add-on service
  

Should you wish to access any of the services listed above during or following the consultation, you must enrol in a Snoots membership and accept the full Snoots Terms & Conditions.

Butternut Box is not responsible for the services, experience, or clinical outcomes provided by Snoots. All veterinary care and membership offerings are governed entirely by Snoots under their own policies and Terms & Conditions.

We encourage all participants to review Snoots’ full membership terms here: https://www.snootsvet.com/terms-and-conditions.

By engaging with this offer, you acknowledge and agree to these terms and the independent nature of the services provided.

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2. Full Fluff Exam – Exclusive Membership Benefit for Butternut Box Customers

2.1 Eligibility

This benefit is available to all verified Butternut Box customers who join Snoots via the dedicated sign-up link: www.snootsvet.com/butternutfluff

Use of a Golden Ticket is not required to access this benefit.

2.2 Benefit Details

Qualifying members will receive an annual Full Fluff Exam, in addition to all standard benefits included in the Snoots membership.

Verification is completed using the email address associated with your Butternut Box account. Please ensure this matches the email used during Snoots registration.

Eligibility to redeem the offer is based on meeting the stated criteria (e.g. active Butternut Box subscription and matching email address), however, not all eligible customers will be contacted directly during this phase.

Butternut Box reserves the right to determine how and to whom the promotion is communicated during this rollout.

The Full Fluff Exam includes:

• A comprehensive full-body physical examination
  
• In-depth diagnostics (including, where clinically indicated, bloodwork, urine analysis, or other tests)
  
• A complete dental health assessment
  
• A personalised consultation with a Snoots vet to discuss the pet’s overall health, lifestyle, diet, and any specific concerns

In order to verify eligibility, Butternut Box and Snoots may share and match customer email addresses for the sole purpose of confirming active Butternut Box subscription status. This data will not be used for any other marketing or commercial purposes.

2.3 Conditions

• This benefit is exclusive to current Butternut Box customers.
  
• If a member ceases to be a Butternut Box customer, eligibility for the Full Fluff Exam will no longer apply.
  
• All other standard services and terms associated with the Snoots membership will continue to apply.
  

Butternut Box is not responsible for the services, experience, or clinical outcomes provided by Snoots. All veterinary care and membership offerings are governed entirely by Snoots under their own policies and Terms & Conditions.

We encourage all participants to review Snoots’ full membership terms here: https://www.snootsvet.com/terms-and-conditions.

By engaging with this offer, you acknowledge and agree to these terms and the independent nature of the services provided.

For full membership terms, visit: https://www.snootsvet.com/terms-and-conditions